IMPORTANT NOTICE:

Dear caregivers, we are pleased to inform you that with effect from 11th Jan 2021, the government has further reviewed the current precautionary measures for visitors to nursing homes.

Please note the following guidelines as stipulated by MOH and the management of THKNH:

1. Visits are strictly by booking only.

2. Visiting hours will be from 11am to 2pm and 4pm to 8pm, Monday to Sunday.

3. Each resident can only have four designated visitors per month. Each resident is only allowed 2 designated visitors per day.

4. Visits will be limited to 1 Hour slots per visit. We appeal to caregivers to comply to the 1 Hour time slots so that our other caregivers are not deprived of a chance to visit with their loved ones.

5. All visitors to the nursing home will need to be screened for travel, health and contact history, and will need to undergo temperature checks and register their particulars using the SafeEntry App.

6. Please refrain from visiting if you are unwell. Video conferencing arrangements continue to be available if you are unable to visit during this period.

7. Visits by families will be limited to the respective ward visitor’s areas. If your loved one is bedbound, you may visit your loved one at their bedside, however, please draw the bed curtains to create a physical barrier between yourself and your loved one and the other residents in the dormitory

8. All visitors are required to bring your own masks and don them at all times while in the ward

9. All visitors are required to practice hand hygiene before and after every visit.

10. To book an appointment, please contact our Social Worker Ms Ng Hsu-Fen at nghsufen@thknh.org.sg or SMS 87829741 one day in advance with
    1. your loved one’s bed number,
    2. Loved one’s name
    3. your name
    4. relationship to the resident
    5. The Day and time that you would like to schedule the visit.

Please contact our reception at 68129840 or our social worker Ms Ng Hsu-Fen should you wish to check on, or change the designated visitors for your loved one.

Thank you for your kind understanding and support.

From The Management of THK Nursing Home Limited

各位家属， 我们很高兴通知您从1月11号起，卫生部逐步放宽目前探访者的预防措施如下,

1. 探访时间介于两个时段：a)早上11点至下午2点 及   b)下午4点至晚上8点
2. 每位住在疗养院的年长者限制只有四名指定访客，
3. 每次探访时间限时1 个钟头。
4. 每一次探访时，最多限于两名探访者。在一天之内家属最多可以预约两次一个钟头的探访时间，一次在11-2 的时段，一次在4-8的时段看同一个居民。
5. 在保安处，需进行SafeEntry 登记及呈报健康及旅行历史并接受体温测量
6. 若身体不适，不要前来探访。我院可以提供视频探访的选择
7. 探访时，请限制于指定的探访区并避免和其他家属及居民保持安全距离例如在探访时拉上床帘。
8. 需自备并时时刻刻戴上口罩和注意手卫生
9. 若要预约探访时间请在探访至少三天前联系我院社工黄小姐。联系方式；电邮：nghsufen@thknh.org.sg若 短信：87829741。

• 请您提供（a）居民的床位号码，（b）居民的名字，（c）几位探访者，（d）探访者的名字及，（e）探访者于居民的关系及（f）探访日期和时段。

谢谢您的合作及支持

太和观疗养院管理层

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